uSwitch has been helping people to switch their energy suppliers since the days of gas lamps (well..almost!). So how do you maintain a market leading product and keep the customer experience fresh when you’ve been around for so long? Matt and Susannah will give you a look at how uSwitch builds and optimises products, and how the culture extends around the business. From setting company objectives through to choosing which coffee we drink, uSwitch is always testing, learning, iterating and improving.