Last reviewed: 21/05/2018

We ("Jam London Design Limited", "Jam", "us" or "we") are committed to protecting your personal information and ensure that we process it fairly, lawfully, and in accordance with your rights under the General Data Protection Regulation (GDPR; EU 2016/679). Please read this policy carefully to understand how your information is collected and used.

Terms used

Information we collect and how we use it

Attendee information

When you purchase a ticket for yourself, or on behalf of someone else to one of our events, we'll collect and process the following information:

We collect this information in order to provide you, or the person you are buying the ticket for, with the best possible experience. This includes:

We sometimes use third-party services, such as EventBrite, to collect, manage and store this data on our behalf.


If you have purchased a ticket to one of our events, or signed up to our newsletter via our website, your email address will be added to our newsletter. Being included in our community is an important part of our offering, and we believe both parties have a legitimate interest in staying in touch. You can unsubscribe from this newsletter at anytime by either using the unsubscribe link in the newsletter, or emailing

We use a third-party service, The Rocket Science Group trading as MailChimp, to store this information and send the newsletter.

Job notifications

If you have signed up to job alerts on our jobs board, then we will send you an email notification when new jobs are added. You can unsubscribe from these alerts at anytime by using the unsubscribe link in the email or emailing

We use a third-party service, The Rocket Science Group trading as Mandrill, to send these emails.

We only store the above information for as long as is necessary, and for a maximum of 2 years after you last engage with us. By engage, we mean:

Or any other form of engagement that indicates that you continue to show interest in our offering.

Web analytics and cookies

When you visit our website, we may collect non-personally identifiable information about how you use our website. We use third-party services, Google Analytics and Hotjar, to collect this information. We do not make, and do not allow these services to make any attempt to find out the identities of those visiting our website.

We collect this information to help us understand usage patterns, and improve our site and service.

We also use cookies to adapt our website based on your usage behaviour. For example, we may show and hide certain parts of the website based on past interactions. For more information on how we use cookies, please refer to our Cookie Policy.

Disclosure of your information

We may disclose your Personal Information to any partner of Jam and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your Personal Information to third parties:

Your rights

Under the General Data Protection Regulation (GDPR), you have rights as an individual, which you can exercise in relation to the information we hold about you.

You can read more about these rights here.

If you would like to exercise any of your rights as a data subject you can do so by contacting us at