Screenshot 2020-06-22 at 20.25.34

image 054

Co-founder

Mathilde Leo

JAM London 2019

Intercom

jeff-gardner

Head of Platform Partnerships

Jeff Gardner

Progression

jonny-burch

Founder

Jonny Burch

payal

Service Design Principal

Payal Wadhwa

download (1)

Onfido

susana-lopes

Senior Product Manager

Susana Lopes

Lendinvest

bob-vickers

Head of Product

Bob Vickers

jane-honey

Product Director

Jane Honey

Catapult

graham-paterson

Graham Paterson

Instagram

1516974493745?e=1613606400&v=beta&t=AeaJBIaE7H3th4 g90OH5NNTPiDwqHtjnkYNhrTFPBw

UX Research Lead

Jamie Nicholson

Autopsy

maryam-mazraei

Founder & CEO

Maryam Mazraei

sabrina-rzepka

Lead Product Owner

Sabrina Rzepka

Mailchimp

chelsea-bullock

Product Manager

Chelsea Bullock

Blinkist

1517722032865?e=1613606400&v=beta&t=MnBBcM94Ygl7Fzw5xVncMbeKmal-sUsyHgD4aMV6MIM

Director of Product Management

Ilya Blokh

Transferwise

kaarel-kuddu

Kaarel Kuddu

Ocado Technology

isabel-richards

Isabel Richards

Intelligent People

Building great products is hard. JAM is about learning from those who've been there and done it. Street food, craft coffee, and friendly vibes included.

1534359108985?e=1613001600&v=beta&t=GIKCWNk-U0x54dbxdd74kXouKS2AtiwF5JcwGE969Go

Digital Product Lead

Garry Clarke

1549539334852?e=1613001600&v=beta&t=yxb1KKjVveJD- voUaNjUayKuOBQ0RZ8oHEAx -om2s

Sophie Graff

1562590829908?e=1613001600&v=beta&t=2bF5K5 Q8DrD2aOBOlqfKJR4cgMetV3sA27TnISnFzI

Steve Messer

TreatWell

1583417539779?e=1613001600&v=beta&t=oVFNmmRLJw-6tWvPEtpxjXiO7hYZKQCFV2uD9xb9cDk

Senior Product Owner

Darius Matuliauskas

Conference – Hawker House

Rocket Space

Design Sprints Academy

John Vetan

Co-Founder

Design Sprints Done Right

Originally developed at Google Ventures, Design Sprints have been all the rage lately. A five-day process for answering critical business questions through design, prototyping, and testing ideas with customers, it’s a "greatest hits" of business strategy, innovation, behavior science, design thinking, and more—packaged into a battle-tested process that any team can use.

The workshop is fast-paced, hands-on, timeboxed, and immersive. We'll move from an initial product idea to a hi-fidelity prototype we'll use to test on live customers. You'll learn and practice different ideation techniques and the best methods to empathize with your customers, like Lightning Demos, Sketching, User Story Mapping, Prototyping and Customer Interviews.

By the end of the workshop, you'll have the right knowledge and process to drive hi-impact innovation inside your organization.

sketch

seb-powell

Co-Founder 

Seb Powell

Learn Sketch in a Day

Over the last few years, Bohemian Sketch 3 has become one of the most popular tools for digital product design, used by teams all over the world. In this workshop, you’ll learn all the essentials for designing your own web and mobile interfaces, through a hands-on, task-based approach.

## Summary
During this fast-paced, hands-on workshop, the co-founders of Overflow will lead you through their top lessons and advice on how to supercharge your design critiques. You’ll learn how to effectively present your work and receive more actionable feedback from your team and stakeholders. Using your own designs, you’ll then practice building and presenting interactive user flows to express different use cases across the lifecycle of your product.

 
## This workshop is for you if:

- You struggle to get relevant and actionable feedback from your team and stakeholders
- Your design critique meetings are inefficient / broken
- Your want to turn your static designs into stories using flow diagrams
 


overflow

Overflow

Alexis

Co-founder, CTO

 Alexis Odysseos 

Supercharge your Design Critiques

## Summary
We all know that user research is a massively important part of creating a successful product. Without assessing your ideas and work against real users you can’t know whether you’re making the right thing.

However do you feel out of your depth when being required to talk to users? Are you unsure whether you’re doing the right thing?

In this workshop, Matt will help enhance your skills in conducting the three main roles of user research: discovery, validation, and usability. With plenty of practical exercises and learning, he’ll pass on a decade of experience in UX and evidence-based design.

## Who is it for?
Product managers, designers, marketers, and developers who want to build their skills and confidence in talking to and testing with their users and customers. Great for those who are less experienced in this side of product creation.

## Key takeaways

- Know how to prepare for discovery interviews with customers.
- Learn how to dig for insights in your interviews.
- Understand when and how to use validation testing.
- How to run a great usability tests (including remotely).
- Learn effective analysis and reporting on the results of your testing.

## On the day
### What we’ll cover:

- Using and adapting a template for a good interview
- Tips on interviewing in-person and over the phone
- How to carry out quick guerrilla validation tests
- The components of a good usability test task
- Explaining a lightweight template for a user testing report

### Exercises will include:

- Drafting interview questions
- Practicing effective interviews
- Running a quick mobile app validation test
- Quick post-it note analysis
- Practice writing user testing tasks
- Spotting usability issues in a user test

Group 2

Mattish Design Limited

Matt is a UX consultant with over 10 years experience, starting at the BBC and now specialising in working with growing startups. He promotes working in a lean way and with low budget tools.

He created the The Evidence-Based Redesign course and is the writer of the Designing Ecommerce Websites book. He has taught UX workshops and courses to various audiences for over four years.

Matt Ishwerwood

Instructor

Supercharge Your User Research Skills

Enhance your skills in conducting the three main roles of user research: discovery, validation, and usability.

steph-troeth

Strategist / Researcher

Steph Troeth

Using Jobs-To-Be-Done for Product Strategy

The concept of a "job" in "Jobs-To-Be-Done" is neatly encapsulated by a oft-quoted line from Theodore Levitt: "People want a quarter-inch hole, not a quarter inch drill". Originating in market research and strategy, Jobs-to-Be-Done (JTBD) is a set of frameworks that is rapidly being recognised and adopted by product teams and UX practitioners worldwide as an effective way to identify and to define user needs.

Based on several years of using JTBD in her own work, Steph will demystify the applications of JTBD Theory, introduce you to the core methods in this hands-on workshop and show you how you can best incorporate it it into your product design process.

Digital Transformation: Behind the Scenes at Nando's

masthead

Just over a year ago, Made by Many and Nando's embarked on an ambitious project that is changing the way Nando's works for good.

Through collaboratively building an employee app we've unlocked new ways for Nando's to engage with its staff and put people back at the heart of the product development process.

Andrea Nagel (Product Manager at Made by Many) will share the story so far, lessons learned and what's in store for the future.

There will be a Q&A and discussion where we will be joined by Kieren McKenna (Nando's Platform Manager) during which we'd love to hear your questions, ideas and any learnings you have from similar experiences.

Data Science

Building a Transparent Bank

At Monzo, we're focused on solving problems, rather than selling financial products. So how do we build a bank that makes the world a better places and change's lives?

What influences the roadmap? Where do we get ideas from? What role does the community play? How do we prioritise? What does being data driven mean to us? What processes and tools do we use to turn plans into products? Come learn about the way we do product, the culture of the team and how we're building a transparent bank at Monzo.

Product at FutureLearn: Transforming Education

Transforming education is no easy task. But that's FutureLearn's bold mission. Partnering up with universities from all over the world, the company aims to make education more accessible and convenient online. How does it all happen behind the scenes?

Come get a flavour of how FutureLearn's product teams work to create engaging social learning experiences. The team will also share insights from a recent project where they moved paywalls and introduced a new commercial model for their freemium courses.

remote pm

david-vilf

David Vilf

Remote PM 2020

milstein sarah abosch2400

Senior Director of Engineering

Sarah Milstein

Resonate Coaching

Lauren Weinstein

Founder & Lecturer

cad4691394b81627e172cb2aac71e29f

Invision

Greg

Senior Director, Executive Programs

Greg Storey

EnjoyHQ

sofia

Co-founder & CEO

Sofia Quintero

Netflix

gibson-biddle

Former VP Product

Gibson Biddle

Herbig.co

Profile Picture

Product Management Coach

Tim Herbig

image -054

Co-Founder & Curator

Sudden Compass

matt-lemay

Matt LeMay

Learn how to navigate the remote transition with fellow product leaders.

Cat Robson

Cytora

1517270640413?e=1613001600&v=beta&t=uqItLK LFJ5cleOLGDnSB SIkGhb1SFuStBFFpYOe-o

Jeshua Maxey

Stay sane and productive while working from home

Make difficult decisions over Zoom. Yes it's possible!

Get your hands dirty. Remotely

Hopin

Redesigning GoCardless

Design Sprints - Lessons Learned at Student.com

Design sprints are all the rage these days. Developed by Google Ventures to help portfolio companies build and iterate their product following a 5-day process, they've been used by the likes of Slack, Nest and Medium. How do design sprints work in practice? And what can we learn from teams that have embraced them?

In his talk, Jackson Hull (CTO) will share how Student.com has moved to design sprints, what worked and what needed fine-tuning. As usual, you'll be able to ask any burning questions you have during Q&As, bounce ideas with other product people and think about how you can make the most of design sprints.

Design, Validate and Deliver an MVP that Stands Out

Behind the Roadmap at busuu

Embracing Data to Drive Better and More Informed Decisions

An evening with Peak

mozilla-logo-bw-rgb-1024x293

Mozilla

alex-davis

Product and Growth 

Alex Davis

The talks

## Peak's Brain Training: where neuroscience meets fun

Peak builds games to 'challenge your brain'. Designing such games is a little different to making games for pure entertainment. Whilst ensuring an enjoyable experience, we always need to be mindful of the science behind everything we do. We need to be quantitatively driven and as transparent about performance results as we can. In this talk, we'll share precisely how we do this day-to-day, combining data science with design thinking.

## Redesigning Peak's Onboarding
We hear a lot about data driven design and product management, but what kind of data are we actually looking at and how does that help us decide what to test? At Peak – Brain Training, the development process is influenced by data, human-centred design, science and fun. These are the building blocks that helped us build a product that has been downloaded more than 40 million times and win countless awards. For a glimpse into this approach, join us as we discuss our recent redesign of the First Time User Experience.

How things get made at Blaze

3caa34dd0d52a1a266eac1f6326886eba40c18e4 beryl s1819 office11

Beryl

michael-willmott

Head of Product & Technology

Michael Willmott

At Blaze, we are building a better world by getting more people in cities on two wheels. We’ll share stories from our two very different but closely linked teams on how we build hardware and digital products alongside each other. We started out with the Laserlight – keeping cyclists visible and safe on the roads – and now have a full smart bike platform which helps cities understand more about how people are moving around on two wheels. Hardware and software development move at very different speeds - a challenge both teams had to learn to adapt to.

Experiment Your Way To A Better Product: Building A Culture Of Test And Learn At uSwitch

uSwitch has been helping people to switch their energy suppliers since the days of gas lamps (well..almost!). So how do you maintain a market leading product and keep the customer experience fresh when you’ve been around for so long?

Matt and Susannah will give you a look at how uSwitch builds and optimises products, and how the culture extends around the business. From setting company objectives through to choosing which coffee we drink, uSwitch is always testing, learning, iterating and improving.

Making Moodnotes; a Story of Sweat, Blood and Pixels

At ustwo we get the chance to work on a wide range of projects and occasionally that project is one of our own. We strongly feel that passionate collaboration between digital agencies and the healthcare sector leads to increased innovation and productivity, and Moodnotes is the perfect example of that. It’s a unique journaling tool which uses cognitive behaviour therapy and it’s aim is to help improve your mental wellbeing.

We're going to take you through its journey, from how the idea was sparked all the way to launch and beyond. The road wasn't simple or easy and we’ve definitely learnt a bunch, so we want to share our experiences. For us it was a passion project filled with blood, sweat, tears and pixels we'd love to tell you all about it.

The Unstoppable Force: The Culture of Fast Delivery at Badoo

How do you approach the biggest challenge for the company in 10 years - a complete redesign? How can you validate significant changes while also minimizing development costs? How can you redesign and launch a new Badoo app in under 4 months?

Badoo is the largest dating app in the world with over 330 million users. We are available in 41 languages and 190 countries.

So, how did we undertake a complete redesign? How do we utilise the benefits of each platform? What do we test? How do we maintain our quality at such a high turnaround? This will all be revealed as we explain and share our experiences and knowledge with you and introduce our new Badoo redesign and the background behind it.

An evening with Red Badger

Red Badger

1604071963962?e=1613606400&v=beta&t=yj68fabPzJ6ozyIvqn0LcwxTCBGP5pH1WLa0ycWjRHI

Product Design Lead

Clementine Brown

1516895124380?e=1613606400&v=beta&t=E EeL9yVx9ZocrSxKfvzH5gnWzRjHudPKAqOMegOKUU

Product Designer

Froso Ellina

This month, the fantastic product design team at Red Badger opens its doors to the JAM community! When it comes to building products their ethos is simple – 'let's make things better!'. Come learn how they do it, meet fellow product people and have a great time!

## The talks

### MVP vs MDP - about your customers or for them?

The idea of promoting a Minimum Desirable Product (MDP) over Minimum Viable Product (MVP) isn’t new, and yes, lots of people are talking about it. But the difference between Desirable and Viable is a subtle one, but with big implications.

During this talk we’ll take a look at the presence of your customers, and explore how heading for an MDP can help keep you from data paralysis, and reposition the humans at the centre of your product universe.

### When age isn't just a number

Designers instead of seeing ageing as a problem need to imagine themselves as older citizens and redesign many aspects of society.

Designing for an ageing population no longer means only thinking about safety. We need to design innovative solutions to help older people participate in workplaces, interact with digital products, get around the city, and convince a youth-centered society that they still have a lot to offer.

Behind Best Idea Wins: Making Product at Lyst

Lyst

shaun-russell

Shaun Russell

Lyst is a young, fast growing, technology platform that is revolutionising the way people shop for fashion. At the heart of our work is a simple cultural value: at Lyst, the best idea wins. Not the loudest, nor the most senior voice.

Shaun will talk about his first hand experience in a "best idea wins" environment, what it actually means in practice, and the challenges it entails for Product teams.

Building Autonomous Product Engineering Teams at TransferWise

Brandon Doyle

Product (Growth)

Transferwise has grown from a small Estonian startup to having over 500+ employees spread across the world and helping millions of customers save themselves from hidden bank fees. As important as building a product that customers love, is having teams that are passionate about building that product.

At Transferwise, we have a key belief that these teams should be able to operate autonomously and decide what and how they build product.

Steve and Brandon will talk about the pros and cons of this style of product development and how you can begin to influence your organisation to follow a similar style of development.

About

Blog

Events

2020

JAM Online 2020

Remote PM 2020

2019

JAM London 2019

JAM Barcelona 2019

Product Leaders Weekend 2019

2018

JAM London 2018